User Psychology #4: Priming

Leverage the power of priming and get users to do desired actions!

Read Time: 4 min

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Hi there 👋!

Welcome to our brand-new User Psychology series, where we dive into the fascinating world of user psychology frameworks! We're excited to help you learn and understand how user psychology can be applied to create more effective products.

As a product manager, it's crucial to understand your users' needs and desires. In today's world, competition is at an all-time high, and it's more important than ever to create products that truly resonate with your target audience.

By understanding their mindset, thinking, and attitudes, you can get inside their heads and figure out exactly what they're looking for!

Today, we’ll look at a very common user psychology, Priming.

What you’ll learn:

  • What is Priming?

  • Common applications of Priming in product management

  • Sample usage scenario to make the best use of priming psychology

Let’s jump in!

What is the Priming Psychology?

Priming in user psychology is pretty fascinating! It's all about how our previous experiences or exposure to certain things can affect our thoughts and behaviors later on. Basically, when we're primed, our brains get activated and start making connections based on what we've seen or experienced before.

The cool thing is that priming can happen without us even realizing it. Imagine this: you see a picture of a beach, and later on, you might find yourself in a more relaxed and positive mood, even if you're not consciously thinking about the beach picture. That's the power of priming!

It can work with different types of stimuli like words, images, or even the environment around us. For example, if you're in a room with cozy lighting and soft music, you might feel more comfortable and open to conversation without even realizing why.

Priming is valuable for product managers, marketers, and product designers because it can help them create experiences that resonate with users. Careful selection and presentation of stimuli can influence our perceptions and behaviors in a friendly and subtle way, making our interactions smoother and more enjoyable. So, next time you feel a certain way after seeing or experiencing something, remember that priming might be at play!

Applications of Priming

So, how does Priming look in action for product managers?

Priming psychology offers product managers valuable insights and techniques to enhance user experiences and drive desired behaviors. Here are some common applications of priming psychology in product management:

  1. User Onboarding

    Priming users during the onboarding process can set the tone for their interactions with the product. Introducing positive associations, clear instructions, and visual cues that align with desired behaviors can help users quickly understand and engage with the product.

  1. Upgrades and Cross-Selling

    When introducing upgrades or cross-selling opportunities, product managers can prime users by framing the new offering as a natural progression or complementary addition to their existing experience. This primes users to perceive the upgrade or additional product positively and increases the likelihood of adoption.

  2. Emotional Priming

    Product managers can leverage emotional priming to elicit specific emotional responses from users. Using colors, imagery, or language that evoke desired emotions can shape the user experience and create a more memorable and engaging product.

  3. User Interface Design

    Priming techniques can be employed in the design of user interfaces to guide users' attention and actions. For example, using visual cues such as arrows or highlighting specific elements can prime users to focus on important areas or take specific actions, improving usability and task completion rates.

  4. Social Proof and Testimonials

    Incorporating social proof elements, such as testimonials, reviews, or user-generated content, can prime users to perceive a product positively. Seeing others' positive experiences can create a sense of trust and influence users to engage with the product.


Sample Usage Scenario

Flipkart prominently features a "Deal of the Day" section on its homepage. This visual priming technique immediately grabs users' attention and primes them to expect exclusive discounts and attractive offers. Users are more likely to explore daily deals and make purchase decisions based on the perceived value and urgency created by the primed expectation.

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